What we appreciate most is that River Security helps us focus on what matters. When there is something that requires action, we know about it. When there isn’t, we don’t spend time creating work for the sake of it.
As one of Scandinavia’s largest online retailers, Komplett operates a complex digital commerce ecosystem spanning e-commerce, B2B services, logistics, distribution, and customer-facing platforms.
Through multiple online stores across Norway, Sweden, and Denmark, Komplett serves millions of customers while maintaining a continuously evolving digital footprint.
Maintaining visibility, control, and resilience across this ecosystem requires more than periodic assessments. It requires continuous validation, clear governance, and the ability to prioritize real risk.
Through Active Focus and CISO-as-a-Service, River Security helps Komplett focus on what matters, continuously identifying meaningful risks, reducing noise, and providing clear direction when action is required.
The collaboration began with a three-month proof of concept designed to validate both the service model and the value delivered. Following a successful evaluation, the relationship evolved into a multi-year partnership focused on continuous security validation, governance, and operational improvement.
Continuous Visibility Through Active Focus
The collaboration provides continuous visibility into Komplett’s external attack surface while continuously validating the effectiveness of implemented security controls.
Rather than relying solely on periodic penetration tests, Active Focus combines attack surface management with continuous, human-led security testing to identify newly introduced risks and validate the impact of identified exposures throughout the year.
Continuous Monitoring of Credential Exposure
One area where the partnership has delivered significant value is continuous monitoring of credential exposure.
Through Active Focus, River Security identifies leaked credentials and other indicators of compromise originating from publicly available sources and dark web datasets.
For an organization with a large customer base and extensive digital operations, this visibility provides an important layer of security intelligence beyond traditional vulnerability management.
The collaboration has established clear workflows based on business impact. When exposed credentials belonging to internal users are identified and validated, findings are escalated immediately and prioritized for remediation. For customer accounts, Komplett follows established customer communication processes to ensure affected users can take appropriate action.
This structured approach ensures findings are translated into clear operational actions with defined ownership and response procedures.
Security Without the Noise
A key success factor in the partnership has been maintaining continuous visibility without creating unnecessary operational overhead.
Through Active Focus, Komplett receives proactive monitoring and validation of its external exposure. When meaningful findings emerge, River Security provides actionable guidance and clear prioritization. When nothing requires attention, the focus remains on business execution.
The result is a security function that provides confidence that significant issues will be identified and addressed while minimizing noise in day-to-day operations.
Security Built Into Governance
Beyond continuous validation, River Security supports Komplett through an ongoing CISO-as-a-Service engagement focused on translating security risks into prioritized actions, measurable improvements, and business-aligned decision-making.
The collaboration supports:
- Governance, Risk and Compliance (GRC) implementation aligned with the ISO 27001 framework
- Practical NIS2 alignment, remediation planning, risk reporting, and operational follow-up
By combining continuous technical validation with governance and compliance activities, Komplett gains a security function that is both operationally effective and strategically aligned.
Turning Visibility Into Action
Operating across e-commerce, logistics, distribution, B2B services, and digital retail requires a security approach that scales with the business.
Active Focus provides continuous visibility into exposures, while the CISO function prioritizes findings based on exploitability, business impact, ownership, and regulatory requirements.
This enables Komplett to:
- Continuously validate external exposure
- Identify credential leaks and exposed assets
- Assign ownership and accountability
- Prioritize the most relevant risks
- Track remediation progress over time
The result is improved accountability, better prioritization, and measurable security improvements across a fast-moving digital commerce environment.
From Proof of Concept to Long-Term Partnership
What started as a limited proof of concept has developed into a long-term collaboration built on trust, transparency, and measurable outcomes.
As Komplett’s security capabilities continue to evolve, the partnership provides both continuous validation of technical exposure and strategic support for governance, risk management, and operational maturity.
Security works best when visibility, ownership, and execution come together.
By combining continuous validation with governance and risk management, River Security helps Komplett turn security findings into measurable improvements.
The relationship is built on transparency, efficiency, and a shared focus on reducing risk without creating unnecessary complexity.
The most successful security functions are built on continuous technical validation, strong governance, and clear ownership. That’s exactly what we are building together with Komplett.